Jobs

Take advantage of this unique opportunity to lead our dynamic team in the Dunedin Trade Aid store.

Trade Aid is a not for profit, fair trade organisation working to improve the livelihood and well being of our disadvantaged producer partners and seeking greater justice in World Trade.

This is a fulltime position to cover parental leave and requires applicants to be friendly, motivated and reliable and exhibit a strong knowledge in retail sales, customer service and staff management. You will need to have excellent communication skills and be able to handle a varied workload while leading your team to continual improvements.

If you are the person we are looking for , send your cover letter and CV to melanie.burke@tradeaid.org.nz by Monday 03 June.

The right person for this internally based position in our Christchurch office will be capable of developing, nurturing and growing our existing and new customers.

Your key daily tasks will be:
• Answering incoming calls and emails relating to our craft and food products
• Ensuring all customers are provided with an efficient and professional level of service
• Dealing with and investigating queries and taking full responsibility to ensure they are resolved

As an integral part of our Sales team you will also be involved in making contact with our customers to discuss promotions and sales issues.

This role has the potential to develop and grow, with future additional responsibilities being offered to the right person. Therefore key skills required are:
• Committed to providing a high level of customer service
• Fluency in English, have strong written and oral communication skills, and ability to work unsupervised.
• Accuracy and attention to detail
• Ability to problem solve and think innovatively
• Strong relationship building capabilities at all levels of the organisation
• Competent user of IT systems

You will be able to meet and welcome the challenge of our changing business requirements.

Previous customer service experience is preferred but not essential as full training will be provided to the successful applicant.

If you are the person we are looking for, send your cover letter and CV to geraldine.clarke@tradeaid.org.nz by Sunday 26 May.

Trade Aid Importers is currently looking for volunteers to assist in the Unpacking area of the warehouse. Duties include the unpacking of our craft goods following receipt into the warehouse, quality control and checking, relabeling and repacking.

Minimum roster is one full day (approx 9am to 3pm) per week.

If you are interested in enquiring about these voluntary positions, please fill in the volunteer application below.

Each Trade Aid shop is owned by an independent Charitable Trust and governed by its trustees. These voluntary trustees bring a wide variety and skills to the governing team.

If you are interested in becoming involved in the shop trust in your area, fill in the volunteer application below and you will be contacted by a trustee in your area.

Volunteers interested in education can always become part of a team immediately. This work may include being part of a team who presents talks to community groups, runs activities during promotional periods or mans stall at markets etc. If you are interested in volunteering in education, fill in the volunteer application at the bottom of the page and your nearest shop will contact you.

There are 29 Trade Aid shops nationally and they all run with the help of volunteers. If you are interested in being part of the retail team, fill in the application below and you will be contacted by the store manager in your area.